Pool Parts Online is Moving to PoolSupplyWorld
We're moving! New site, more products, same great service!
You can still reach Pool Parts Online by sending an email to [email protected]. You can also contact PoolSupplyWorld directly by calling 800-772-0467 or emailing [email protected]. Please have your order number ready, and be sure to specify that the order was placed through Pool Parts Online.
If you need to return your purchase, please refer to PoolSupplyWorld's Return Policy for instructions and limitations. This policy is consistent with the Pool Parts Online return policy. Before an item can be returned or a refund can be issued, you must complete a Return Merchandise Authorization (RMA) form. When sending your request, include your order number and specify that the order was placed through Pool Parts Online. Once the form is submitted, a member of the customer support team will reach out to you with further instructions.
No. Going forward, you will only be able to purchase parts, equipment and other pool products from PoolSupplyWorld. To start taking advantage of the amazing deals available, shop today at www.poolsupplyworld.com.
Individual account data will not be transferred. All details for previous, ongoing or outstanding orders will be available to PoolSupplyWorld to help with order fulfillment and customer satisfaction.
Existing Pool Parts Online customers can sign up for a new account through PoolSupplyWorld at www.poolsupplyworld.com/signin.htm. Signup is free, and allows you to unlock benefits like free shipping on your order. When you sign up for the PoolSupplyWorld newsletter, you'll be the first to know about product discounts and promotions on the site, and you'll also receive $10 off your next order of $150 or more.
If you can't find the product you're looking for, please reach out to [email protected] for assistance. If we don't carry the item in our own warehouses, in most cases we'll be able to get the item directly from the manufacturer. In the event that an item has been discontinued, we'll do our best to help you find an alternative. The health of your pool is important to us!
The manufacturer's warranty will not be affected by this move. If you have questions about warranty coverage for the product you purchased, please refer to the owner's manual or contact the manufacturer directly.