Contact Us
We believe prompt, courteous communication is one of the most important components of good customer service. We are always looking for new avenues that will make researching products and shopping with us a convenient and easy experience. You can expect a phone call or email back from us within two business days of your submission. If we need more time before we can get you the best answer, we'll be sure to tell you that, too.
Want to talk to us? You have options:
- LiveChat with one of our trained techs
- Call us
- Send us an email
- Use the comments section of our blog and product pages
- Fill out our Online Customer Service Form
You can also log in to your personal account for help with the following:
- Order status
- Tracking information
- Help with returning products
LIVE CHAT
Need Help?
Talk to one of our trained techs and find out what you need right now.
Click here to chat »
Click here to chat »
sales@poolsupplyworld.com
Have a question or concern? Feel free to send us an email.
Have a question or concern? Feel free to send us an email.
PoolSupplyWorld
800.772.0467
Alaska, Hawaii & International Phone
916.740.4500
Retail Center
916.740.4555
Fax
866.556.3552
Log in to your account for tracking information, order status and help with returning products.
Go to My Account »
Go to My Account »
FAQs
How much does it cost to ship an order? »
How do I track my order? »
How do I know if a product is in stock? »
How do I return something? »
How do I update my shipping or billing address? »
ONLINE CONTACT FORM:













