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Polaris 360 Pool Cleaner Review

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The Polaris 360 Swimming Pool Cleaner is the perfect solution for those who don’t want to install a separate booster pump, but want the superior performance of a Polaris pool cleaner. The Polaris 360 will clean all types and shapes of in-ground swimming pools. This unit requires only 17 psi to operate and also includes an in-line back-up valve to make sure if it gets stuck, it will automatically free itself.
In keeping true with the entire line of the Polaris pool cleaners, the Polaris 360 features a large bottom opening to pick up all forms of large debris. Also, the Polaris 360 is available in the Black Max Model. The Polaris 360 Black Max pool cleaner is for dark bottom swimming pools. This model comes with a 10-year frame and 1-year parts warranty.
Features:
  • Cleans the bottom and walls of any size in-ground swimming pool
  • Does not require a booster pump
  • Needs a pump with at least 1hp
  • Large bottom opening
  • Available in Black Max Model
  • Unique filter bag that removes debris before they reach your pump
  • 10-year frame and 1-year parts warranty
  • Eligible for Trade-up program
If you like to learn more, read the Polaris 360 Swimming Pool Cleaner Install Guide.
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  • Robin

    I have never had any experience with Polaris. My pool is 16 x 32. Do I need to do anything special for this to work?

    • PoolSupplyWorld

      Hi Robin, thank you for your great question. The Polaris 360 operates without a booster pump so you do not need to worry about having one. All of the parts you will need for installation and operation are included with your purchase so you should not need anything else for the cleaner to work. Please let us know if we can answer any more questions.

  • Mike

    I had a hayward model pool cleaner that ran with a booster pump. Will the polaris 360 work with my current setup? Is my booster pump no longer necessary?

    • PoolSupplyWorld

      Hi Mike, thank you for your excellent question. The Polaris 360 does not require a booster pump in order to run therefore your booster pump would no longer be necessary. Please let us know if we can be of any further assistance.

  • cwojo

    I have a problem with my Polaris 360. The stupid thing is standing on it’s top and rolling over. What is wrong with this thing? It seems to not stay on the ground of the pool. Thank-you

    • PoolSupplyWorld

      Hi, and thank you for your question. Please make sure to adjust the flow of your Polaris 360 to ensure it is receiving enough pressure for operation, as it requires 17 psi. Also, please check the wheel revolutions, as well as the head float to ensure it is not filled with water. You will also need to check the float positions on the hose to ensure they are properly installed. We hope this offers a solution, and let us know if we can answer any other questions!

  • romelia

    Please help! We have a Polaris 360 (about 6-8 years old) which stopped working. Bought a new tail. Still didn’t work. Took it to the pool company, checked it and said everything is OK. Worked for an hour and stopped working. Back to the pool place, purchased a new part, a back flush?? I believe its called. It is sort of a coned shape part with an opening on each side to connect to the Polaris hose. My husband says the pressure is about 30 psi. Now the Polaris works but it’s slow. Any thing we should check for? Thank you for your speedy reply and suggestions!!

    • PoolSupplyWorld

      Hi Romelia, when a Polaris 360 is running slowly, there are several things you can try to get it operating properly. Make sure the skimmer basket, pump basket, pool filter and filter screen in the quick disconnect are all clean and free of debris. Check that all hose connections and swivels don’t have leaks, and also check the wheel RPM.

      You can check wheel RPM by marking the single-wheel-side tire, turning on the pump and holding the cleaner under water for one minute while counting wheel revolutions. Proper RPM should be between 28-32. If the RPM are below 28 and your cleaner is connected to a dedicated return line, adjust the 3-way diverter to increase water flow. If these troubleshooting tips don’t get your Polaris 360 back to proper working speed, we recommend contacting the manufacturer at (800) 822-7933 for further diagnosis. Please let us know if we can be of any additional assistance.

  • Terry

    Will the 360 connect to the dedicated suction line on my pool?

  • Gregg

    Can the Polaris 360 run with a booster pump? I know it’s not necessary.

  • jACQUES

    I do own an older model POLARIS 360. This unit was refurbish last year. Now one one of the dual wheel is unoperative. Does your trade-up program apllies and if so how much $$$ to trade? Jacques

  • Jan

    Why does my Polaris spend more time tying itself into a knot than cleaning my pool?

  • Emelie

    My mom has a 3 year old pool cleaner almost just like this 360. What can I do to see why the vacuum won’t pick up Or (suck up) anything in the bag. She use to pick up leaves until recently.Please send me some feed back so I can see if I can fix the problem. Thanks alot.l She really is a awsome machine , when she is working…….. Oh, we call the machine(she)..lol

    • PoolSupplyWorld

      Hi Emelie, when a pressure-side pool cleaner, like the Polaris 360, won’t pick up debris, it’s likely due to a full filter bag, blockage or air in the system. Check the filter bag and make sure it is not full, and then check the screen in the quick disconnect, the skimmer basket, pump basket and pool filter to make sure they are not full and that nothing is blocking them. Any of these symptoms could prevent the cleaner from getting the pressure needed for optimal operation.

      You should also check your hoses, hose connections and swivels to make sure there are no leaks that could be letting air into the system, which would also cause pressure loss. Finally, while the Polaris 360 does not require a booster pump for operation, most pressure-side pool cleaners do. If your mom’s cleaner utilizes a booster pump, since it has been working up until now, the sudden lack of cleaning ability could be due to an issue with the booster pump.

      If these tips do not fix the problem with the cleaner, we would recommend contacting your cleaner’s manufacturer for additional troubleshooting. Please let us know if we can be of any further assistance.

  • Anonymous

    My Polaris 360 has a seprate 11/2 line at the 3-way valve behind the pump. I am upgrading pump and other equip. What kind of inline filter do I need

  • Kathy

    When we use our Polaris we get a thin layer of foam in our inground pool. This only happens when the Polaris is on. Any thoughts as to what may be causing this?

  • Lindsay

    I have a polaris 280 with a booster pump but I would like to switch to the 360 and not have to use a booster pump. Would I have to remove the booster pump or can it just stay there and not be in use? Also, how many of the eyeball adjusters (if any) come with the polaris 360 kit and have you heard of any problems with floating debris not circulating as well to the skimmer with the adjusters in use? thanks for any help you can provide!

    • PoolSupplyWorld

      Hi Lindsay, you can leave your booster pump in place when you switch to the Polaris 360, but you’ll just want to make sure it’s off as the 360 cannot operate properly with a booster pump. The Polaris 360 includes two eyeball regulators, and there will not be any problem with debris circulation while the eyeballs are in use. If you have any further questions, please don’t hesitate to ask.

  • Celia

    I am interested in a Polaris 360 since there is no booster pump required. Will it work on an L-shaped pool that is 40′X60′X4′ on the long part and 20′X25′X9′ on the short part. I have seen some used machines with 31′ hoses. Is it just a matter of getting a longer hose? What would you suggest?

  • Lou

    Will the 360 operate through the skimmer Our pool has a dedicated port next to the skimmer box but doesn’t appear to be active.The 2 ports in the skimmer one active ,one not.? Thanx.

    • PoolSupplyWorld

      Hi Lou, the Polaris 360 is a pressure-side cleaner, which means it installs to a dedicated return line on your pool and will not work with your skimmer, which is a suction line. If you are looking for a suction-side cleaner to install to your skimmer, we would recommend the Baracuda MX8, which is a powerful cleaner that will clean large and small debris and will work with all pool surface types. Please let us know if we can be of further assistance.

  • ROBERT

    does the Polaris 360 work in a salt water system, i have a Navigator which uses suction., and when i add salt to the pool the suction picks up the salt, now what will happen to the salt at the bottom of the pool without my suction Navigator and using the Polaris 360?

  • William Jones

    My CURRENT Polaris 360 is currently remaining stationary at the bottom of my in graoun pool How can I address this issue

    • PoolSupplyWorld

      Hi William,
      I want you to try something and let me know how it goes please. Turn on the pool pump and pull the sweep up near the top of the water. Check to see if the wheels are turning. If they are not turning you have a clog in the management system. You will need to remove the unit from the hose. First make sure to turn the pump off. You will want to remove the upper housing of the sweep which will most likely be 2 screws in the back of the unit directly below the float. If it’s an older model there will be a single screw in the middle of the upper housing. Once you remove the housing you will want to remove the feed tube assembly. You will need to remove the 3 horizontal screws, then remove the feed tube. Next you will want to remove the 4 screws around the perimeter. Once you remove the screws you will have to lift on the frame of the unit to get access to the management system. Once you remove the frame you should see a cone shaped piece sticking up. Check for and remove any debris. Check to see if belts are broken or any bearings are missing or damaged. Now reassemble using the same steps you did to take the unit apart and test the unit in your pool. Let me know how it goes! -Christian

  • Frank

    Everything works except it wont vacuum. Polaris 280 ?? I think. I have great water pressure at the wall. could it be my reversing valve or the valve at the wall ?

    • http://PoolSupplyWorld.com/ Whitney (PoolSupplyWorld)

      I’m sorry to hear about the trouble you have been having. If your cleaner is moving around the pool as normal then it probably isn’t a problem with your reversing valve. Typically when there are problems with the reversing valve the cleaner will not move or will more very sluggishly. I would assume from the information that you provided that your water management system may be clogged. This is the inner workings where the tube propels the debris into your bag. Somewhere along the system of tubing there could be a clog. We would recommend taking this into a local service or repair store to have them check for the clog. There are many parts to the water management system and it can be difficult to reassemble correctly once taken apart.

  • PoolSupplyWorld

    Hi Terry, the Polaris 360 is a pressure-side pool cleaner, and needs to connect to a dedicated return line, not suction line. If you are looking for a suction-side cleaner to attach to your dedicated suction line, the Baracuda G3 is a reliable, efficient option. It comes with 36′ of hose, and will scrub and vacuum the floor, walls and most steps on any type of in-ground pool surface. If you have further questions or would like assistance finding the best cleaner for your pool, please contact us for immediate assistance.

  • PoolSupplyWorld

    Hi Gregg, the Polaris 360 cannot operate with a booster pump, as it would create too much water pressure going into the cleaner. The 360 has been engineered to operate optimally without a booster pump. Please let us know if we can be of any further assistance.

  • PoolSupplyWorld

    Hi Jacques, any older Polaris 360 qualifies for the trade-up program. For pricing inquiries, please feel free to contact us, and a customer service representative will be happy to assist you further.

  • PoolSupplyWorld

    Hi Jan, when your Polaris 360′s feed hose becomes tangled, there are several things you can try to get it running properly. Make sure your hose is adjusted to the proper length for your pool, and that your hose floats are properly positioned per the owner’s manual (which you can find under the “Resources” section on the Polaris 360 product page).

    Next, with your cleaner running, check that all hose swivels and connections can turn freely. Examine the feed hose and make sure it is floating. If it is not, there may be a leak in it. Finally, with your cleaner turned off, spin each of the wheels to make sure they can all turn together. If they are not working properly, check for obstructions.

    If these tips do not help get your Polaris 360 untangled, we would recommend contacting the manufacturer for additional troubleshooting. Please let us know if we can be of any further assistance.

  • PoolSupplyWorld

    Hi Kathy, please try completely emptying your Polaris 360′s filter bag and then thoroughly washing it to ensure no debris or residue is left. The Polaris 360 should not be the cause of the thin layer of foam in your pool’s water, and you’ll want to double check your pool’s water chemistry, as well as clean out your primary filter, to make sure everything is in order. You can use AquaChek Select Test Strips to easily test your water chemistry. Please let us know if we can be of any further assistance.

  • PoolSupplyWorld

    Hi Patrick, choosing the right filter will depend on the capacity of your pool, how fast you want to turn over your water, and what type of filter you’re interested in (sand, cartridge or DE). If you can please provide us with more information about your pool, we’ll be more than happy to help you find the right filter for you. Please feel free to contact us for immediate assistance.

  • PoolSupplyWorld

    Hi Celia, as long as your pool pump is capable of providing enough water pressure to operate the cleaner and maintain a wheel revolution of between 28 and 32 RPM, the Polaris 360 should be a good fit for your pool. Each additional Feed Hose Section is 6′ long, and for each you need, you will need one Swivel and two Nuts. If you have further questions, please feel free to contact us directly for immediate assistance.

  • PoolSupplyWorld

    Hi Robert, The 360 will stir up any remaining salt at the bottom of the pool with it’s jets. When you add salt it’s a really good idea to mix it completely into the water. Having your Navigator suck the salt into your circulation system could cause corrosion in your pipes and pool equipment. We would highly advise mixing the salt in very thoroughly when added to the pool. Let us know if you have any other questions. Thanks!