Date: 05/14/2009     Reviewer: P
"I received my Roll-guard ladder 1 week ago. Assembling this ladder is not for the faint hearted or the unhandy. There are 22 parts. Many assembly steps require 6 hands and good balance. All assembly steps require a heavy rubber hammer and a sharp knife. The parts all had sharp bits of plastic left from the manufacturing process that had to be removed. Pay close attention to the parts that will contact your pool liner. My son and I received several cuts on our hands from the plastic parts. Most of the mating areas still had a thin layer of plastic covering then that had to be cut or drilled out before the parts would fit together. To top it off, our ladder arrived without instructions or hardware. We had to look-up the instructions online. We contacted Confer 2 weeks ago about the missing parts and still haven‘t gotten our parts. The ladder feels very tippy when you climb it. If you have a 48 inch pool, you should know that this ladder is VERY high. The Tambor door moves very stiffly. You need 2 hands and a lot of strength to get it moving. My wife couldn‘t do it at first! We sprayed silicone spray in the track and that helped a little. Hopefully getting the hardware will help with these problems. All in all, I would give Confer a B for design and a D for execution."

---